All orders are shipped within 4-6 working days. Except for crystals that usually take 2-3 weeks until they are dispatched. You will receive a shipping notification as soon as your order has been sent. 


If you are in a hurry for your order please let us know when you order and we can try our best to get it sent out ASAP! 


Orders are dispatched from the UK and should take 2-5 working days for UK orders and 7-21 worldwide , please allow extra time during the busy season. If you have not received your item within 30 days please let us know Straight away so we can rectify this situation. If you let us know later than 30 days then we are no longer responsible for the item. 


If the wrong address is provided we cannot be held responsible for this if items have already been dispatched. It is your responsibility to make sure the correct address is provided upon ordering. 


Refunds and Exchanges

We like to make sure every customer is happy with their purchase from Diamond In The Sky. If you are unhappy with your purchase we offer a full refund (minus shipping costs) as long as the item is returned to us in perfect condition and within 14 days of purchase. Please contact us for a return address


In the unlikely event the item reaches you damaged or faulty please message us ASAP. 


We do not accept returns on earrings due to hygiene reasons. 


If you have not received your item within 30 days please let us know Straight away so we can rectify this situation. If you let us know later than 30 days then we are no longer responsible for the item.